PIH Information Center
Login Failed for WASS User ID: .
User ID is invalid.
Please check with your system administrator
and make sure your WASS user id is activated in PIC system.
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Server Name: HDANWPP11303345
Date & Time: 6/9/2026 2:13:44 PM
Last page Viewed: https://pic.hud.gov/pic/Logon/userlogon.asp
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PICHELP: If you require any assistance please send an email describing the issue along with your Name, Phone Number, Housing Authority Number and Field Office Name where applicable to REAC_TAC@hud.gov or telephone the Technical Assistance Center (TAC) at 1-888-245-4860 between 7:00am and 8:30pm Eastern on business days.
All PIC password resets are handled by Security Administrators at the PHA or in the local HUD Field Office. The REAC TAC cannot reset passwords.
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